tag:dropboxpublic.statuspage.io,2005:/historyDropbox Status - Incident History2024-03-28T09:43:22ZDropboxtag:dropboxpublic.statuspage.io,2005:Incident/203560262024-03-26T01:42:15Z2024-03-26T01:42:16ZDropbox is not working for some users<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>01:42</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>00:37</var> UTC</small><br><strong>Investigating</strong> - Dropbox is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/202542872024-03-15T13:42:36Z2024-03-15T13:42:36ZUploading files to Dropbox via email might not be working for some users.<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>13:42</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>03:03</var> UTC</small><br><strong>Investigating</strong> - Uploading files to Dropbox via email might not be working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/202314112024-03-13T16:02:52Z2024-03-13T16:02:52ZDropbox Paper may not be working as expected<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>16:02</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>15:28</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>15:24</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>06:55</var> UTC</small><br><strong>Investigating</strong> - Dropbox Paper creation and sharing is not working for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.</p>tag:dropboxpublic.statuspage.io,2005:Incident/196065932024-03-13T01:00:56Z2024-03-13T01:00:56ZScheduled maintenance<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>00:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>00:00</var> UTC</small><br><strong>Scheduled</strong> - Dropbox will be performing routine maintenance on March 12, 2024 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.</p>tag:dropboxpublic.statuspage.io,2005:Incident/201982352024-03-09T09:49:39Z2024-03-09T09:49:40ZDelivery of old notifications<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>09:49</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>01:47</var> UTC</small><br><strong>Identified</strong> - We are aware of an issue where historic notifications may appear in notifications tabs or via push notifications.</p>tag:dropboxpublic.statuspage.io,2005:Incident/200926142024-02-28T04:48:26Z2024-02-28T04:48:27ZDropbox may not be working as expected<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>04:48</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>00:57</var> UTC</small><br><strong>Identified</strong> - Dropbox may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/200737622024-02-26T20:27:04Z2024-02-26T20:27:06ZCapture may not be working as expected<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>20:27</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>00:07</var> UTC</small><br><strong>Investigating</strong> - Links to Dropbox capture files may not be working as expected</p><p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>23:44</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:dropboxpublic.statuspage.io,2005:Incident/200319922024-02-20T21:21:07Z2024-02-20T21:21:07ZDash and Capture are not working for some users<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>21:21</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>19:36</var> UTC</small><br><strong>Identified</strong> - Dash and Capture are not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/200319482024-02-20T21:20:32Z2024-02-20T21:20:32ZReplay is not working for some users<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>21:20</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>19:36</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>19:28</var> UTC</small><br><strong>Investigating</strong> - Replay is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/200225492024-02-19T18:40:43Z2024-02-19T18:40:43ZFile editing may not be working as expected<p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>18:40</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>17:47</var> UTC</small><br><strong>Investigating</strong> - File editing may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/199779712024-02-15T18:46:49Z2024-02-15T18:46:49ZDropbox may not be working as expected<p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>18:46</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>19:00</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>20:45</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>20:19</var> UTC</small><br><strong>Investigating</strong> - Dropbox is not working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/199678912024-02-12T16:43:34Z2024-02-12T16:43:34ZDropbox.com may not be working as expected<p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>16:43</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>16:23</var> UTC</small><br><strong>Investigating</strong> - Dropbox's homepage may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/199408172024-02-08T17:06:08Z2024-02-08T17:06:08ZDash results may not be working as expected<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>17:06</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>16:39</var> UTC</small><br><strong>Investigating</strong> - Dash results do not include the most recent changes to Dropbox files. We are working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/199360412024-02-08T04:46:06Z2024-02-08T04:46:06ZDropbox Desktop app may not be working as expected<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>04:46</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>04:39</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>03:58</var> UTC</small><br><strong>Investigating</strong> - Dropbox Desktop app not syncing for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/199021202024-02-03T20:24:09Z2024-02-03T20:24:09ZViewing files on mobile might not be working for some users<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>20:24</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>19:47</var> UTC</small><br><strong>Investigating</strong> - Viewing files on mobile might not be working for some users. We’re working to fix the problem as quickly as we can.</p>tag:dropboxpublic.statuspage.io,2005:Incident/196066242024-01-31T02:00:49Z2024-01-31T02:00:49ZScheduled maintenance<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>23:26</var> UTC</small><br><strong>Scheduled</strong> - Dropbox will be performing routine maintenance on January 30, 2024 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.</p>tag:dropboxpublic.statuspage.io,2005:Incident/197974512024-01-22T20:57:59Z2024-01-22T20:57:59ZDropbox is experiencing availability issues<p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>20:57</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>19:10</var> UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing mild availability issues. Some users may be affected.</p>tag:dropboxpublic.statuspage.io,2005:Incident/196907492024-01-12T19:04:28Z2024-01-12T19:04:28ZTemplates on Signatures page may be failing for some users<p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>19:04</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>18:46</var> UTC</small><br><strong>Investigating</strong> - Using templates from the Signatures page in Dropbox may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/196810702024-01-11T19:47:06Z2024-01-11T19:48:10ZDocSend was down for some users<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>19:47</var> UTC</small><br><strong>Resolved</strong> - Retroactive update: DocSend was down for some users. We quickly identified and fixed the problem, so we're back up and running!</p>tag:dropboxpublic.statuspage.io,2005:Incident/196696922024-01-10T18:39:44Z2024-01-10T18:39:44ZPaper may not be working as expected<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>18:39</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>18:23</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>17:59</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>17:29</var> UTC</small><br><strong>Investigating</strong> - Paper may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/196580512024-01-09T15:59:05Z2024-01-09T15:59:05ZDocSend was experiencing a degraded performance for some users<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>15:59</var> UTC</small><br><strong>Resolved</strong> - Retroactive update - DocSend was down for some users. We quickly identified and fixed the problem, so we're back up and running!</p>tag:dropboxpublic.statuspage.io,2005:Incident/194519122023-12-16T00:34:39Z2023-12-16T00:34:39ZDropbox is not working as expected for some users<p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>00:34</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>21:03</var> UTC</small><br><strong>Investigating</strong> - We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.</p>tag:dropboxpublic.statuspage.io,2005:Incident/193684142023-12-07T16:55:15Z2023-12-07T16:55:15ZDocSend availability issues<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>16:55</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>16:47</var> UTC</small><br><strong>Investigating</strong> - We are aware of, and investigating, an intermittent partial outage of DocSend functionality.</p>tag:dropboxpublic.statuspage.io,2005:Incident/191389262023-11-29T01:30:08Z2023-11-29T01:30:08ZScheduled maintenance<p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>01:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>16:11</var> UTC</small><br><strong>Scheduled</strong> - Dropbox will be performing routine maintenance on November 28, 2023 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.</p>tag:dropboxpublic.statuspage.io,2005:Incident/191327672023-11-16T06:09:20Z2023-11-16T06:09:20ZDropbox chat support is not working as expected<p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>06:09</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>01:57</var> UTC</small><br><strong>Investigating</strong> - Chat support is currently not working as expected. We’re working to fix the problem as quickly as we can. In the meantime, please visit dropbox.com/support for alternative customer support options.</p>